Information Technology

The Lindner Office of Information Technology's mission is to provide our faculty, students, and staff with a rich technology experience that supports the teaching and learning pedagogies of the Lindner College of Business. Lindner IT is dedicated to partnering with our customers to provide customized support coupled with continuous innovation.

Our mission is to provide our students with reliable, up-to-date computing and software services in support of teaching and learning at the Lindner College of Business.

Tech Support

The Lindner IT Service Desk has both full-time professionals and student workers to address your technology-related questions and concerns. Our mission is to provide you with reliable, up-to-date computing and software services in support of teaching and learning at Lindner.

Contact the Lindner IT Service Desk for assistance at 513-556-7159 or

Students, faculty, and staff may review all available services by logging into Lindner Central.

  • Monday through Thursday: 7:30 a.m. to 9 p.m.
  • Friday: 7:30 a.m. to 5 p.m.
  • Saturday: 8 a.m. to 5 p.m.
  • Sunday: Noon to 5 p.m.

The Service Desk is closed on University holidays. During the breaks between semesters, the Service Desk will only be available via phone (513-556-7159) and email.

Lindner Central

Lindner Central is your one-stop-shop for information from all over Lindner. Open a support ticket with IT or Instructional Design, check out the extensive knowledge base, get the scoop on the latest policies and procedures, and much more — all in one easy-to-reach place.

Student software requirements

Once registered as a Lindner student, information on accessing needed software is provided within Lindner Central. Online or distance learning students can access software through our Virtual Labs environment. 

Some Information Systems programs and courses require software that is provided by Microsoft through a subscription. Information can be found in Lindner Central

Lindner, in conjunction with UCIT, provides virtual computers for all students. The software required for coursework at Lindner is installed and available for student use on these virtual computers. Students connect remotely to the virtual environment by downloading, installing and using the VMWare Horizon client, which is completely free of charge.

UCVLabs is accessible from your PC or Mac anytime, day or night, on campus or off. This is especially useful for students who use Apple laptops and need to use software that only runs on Microsoft Windows. When using UCVLabs, be sure to save your work to a cloud service such as Box@UC or Dropbox, or to a USB drive.


All Lindner students are required to have a laptop computer that meets certain hardware standards. Because all software used in Lindner coursework is Windows-based, Lindnder IT recommends that your laptop is Windows-based as well.

Students with Apple computers can use Windows software by accessing UCVLabs or by installing Boot Camp or VMWare on their Apple computer. However, keep in mind that if your system is not Windows-based, it is your responsibility to purchase and install any additional software and/or access what is available on UCVlabs.

  • Students and study groups will have the ability to work from nearly anyplace or at anytime with dedicated access to specialized software and tools, alleviating the demand for capacity- and time-constrained lab computers.
  • Professors and students will have the ability to integrate real world simulations or live input in the classroom, providing for a more interactive learning experience.
  • Accommodates the scheduling and work requirements of our students who are full-time working professionals.
  • Access to the Lindner printing resources will be facilitated via direct access from your personal laptop.
  • Students can participate in online-based classes and take advantage of more flexibly scheduled courses.
  • Additional classroom space for Lindner classes.

Most laptops purchased from the UC bookstore will cover the requirements set by Lindner for most needed programs. Please visit the UC bookstore to see their offerings. You may also want to inquire about their warranty options. 

Lindner offers as a service to our students options to purchase laptops at the UC bookstore. However, students are not required to purchase a laptop through that program as long as the equipment the student brings meets or exceeds the requirements the College has set. 

Students can use their existing laptop or mobile workstation as long as it meets the minimum specifications set by the College and is able to run any software required by the program. The key benefit of purchasing a recommended model through a program is the support structure. The University Bookstore may will be able to help facilitate a depot return for repair if the laptop was purchased through their program. This will eliminate the student needing to go off campus to a costly repair center or sending their hardware back to the manufacturer for repair.

Lindner IT suggests the use of a Windows-based laptop in your coursework at Lindner.

Some business-oriented software packages are written only for Windows. Some other applications have both Windows and Mac versions, but they are not identical and the Mac version is missing key features that are included in the Windows version. A good example is Microsoft Excel, which is used heavily in many Lindner courses.

If you already have a MacBook, you can use a MacBook in your coursework. However, this may require additional steps and/or purchasing additional software. For example, you may use Boot Camp to make your Apple computer run the Windows OS in addition to Mac OS, or VMWare Fusion to run a Windows virtual machine on top of the Mac OS. There is also the option to use UCVLabs, a virtual Windows environment we provide for our students.

Lindner does not support the use of an iPad in place of a laptop. While we feel the iPad is an excellent device to use complimentary to your laptop, it has large disadvantages if being used as your only device.

  • iPads do not have the processing power of a traditional machine.
  • The iPad doesn't give you direct access to its file system, making it difficult to access your files when network access isn't available.
  • The iPad has a limitation on software compatibility. While apps are available through Apple's App Store, many required business applications are not. This leaves you at a huge disadvantage when daily course work requires these applications.
  • There is no USB port, making it difficult to transfer materials from one device to another.

College students use their laptops almost constantly; use them in a wide variety of physical environments; move them around quite a bit; and subject them to physical stress. Even the most careful student will generally subject their laptop to lots of bumping and impact merely by the constant movement of the laptop into and out of backpacks, onto desks, etc. Lindner IT therefore recommends purchasing a business class, rather than a consumer class, laptop for use in your studies.

Most major manufacturers sell both types. For example, Dell has the Optiplex and Latitude lines which are business class laptops, and the Inspiron, XPS, Studio, and Alienware lines, which are consumer class models.

Consider this example: two Dell laptops, one an Optiplex model, and the other an Inspiron model, both have the same processor, the same amount of RAM, and the same size hard drive. In this example, the business class laptop will cost more. Why? Mainly because they are physically built to withstand more jostling and movement.

Faculty, staff and students at the University of Cincinnati can purchase software from the UC Bookstore at a discounted rate. The bookstore's computer department is located on the 3rd level of the Tangeman University Center on UC's west campus.

Since a laptop is required by Lindner, students may be able to include this cost in their financial aid needs. For system costs, we recommend consulting the UC Bookstore Program which provides purchase options that meet the college requirements. For more information about the financial aid process, please visit the Student Financial Aid website, or call 513-556-1000. The only financial aid application needed at the University of Cincinnati is the Free Application for Federal Student Aid (FAFSA).

In the event that your system needs repair, a student can check out a loaner laptop during the repair period, provided that inventory is available.

Any equipment purchased will be supported with respect to connecting to the network, printing to the labs and software assistance. If a system needs hardware support, it is up to them to seek out assistance.

Under no circumstance will the Lindner IT Help Desk be responsible for backing up any data on a student's laptop. The backup process will remain the responsibility of each individual student. The Help Desk does provide documentation and will offer advice to help students understand the steps that need to be taken for secure and complete data backup of their device.

  • Processor: Intel Core i5/i7
  • Memory (RAM): 8.0 GB minimum, 16.0 GB preferred
  • Hard drive size: 256 GB
  • Display/resolution: User's preference
  • Operating system: Windows 10 or higher (PC), OS X 10.9 or higher (Mac)
  • Warranty: User's preference, four years suggested
  • Webcam: Required; either built-in or USB-attached
  • Backup drive: Strongly recommended
  • Headset: Strongly recommended for remote coursework. To include over-ear headphones and attached microphone.

Getting ready for class

To help get your technology ready to start your studies at Lindner, here are a few steps that will help you ensure that your technology is equipped to handle the tasks ahead. 

There are various software packages, video players, etc. that require free plugins for your computer in order to run properly. These sites will allow you to download and install them for free without having to worry about inadvertently downloading malware in the process. has all the essential freeware you'll want for your Windows computer. Just check the box for each app you want, then click Get Your Ninite. A single file will download that will install each application you picked with no need for additional interaction. Suggested installs for your Windows computer: Java, .NET, Shockwave, Quicktime, Chrome, Firefox.

Mac: The equivalent site for Mac is  Download browsers, runtimes, and more. All free! Suggested installs for your Mac: Quicktime, Chrome, Firefox.

The University of Cincinnati also provides free wireless access for all students, faculty and staff. To connect to UC_Secure, please follow these instructions. Please note that you will need to be on campus before setting up this wireless connection.

Some Lindner courses are recorded and made available for review later. Downloading and installing Flash and Quicktime (as described in the plugins and runtimes section above) is your first step. 

Headshot of Andrew Becker

Andrew Becker

Executive Director of Information Technology, Digital Technology Services