Operations Management

What is Operations Management?

Managing and directing all forms of activities is crucial in organizations. Operations management is concerned with designing efficient and productive processes, by effectively allocating resources, controlling inventory, scheduling projects, ensuring quality and improving overall organizational efficiency to achieve success. Operations management professionals are employed at airlines, federal agencies, banks, health facilities, retailers, manufacturers, logistics companies and consulting agencies.


The operations management major focuses on understanding project and quality management, supply chain management, operations planning and scheduling, service operations, and operations strategy. Operations management professionals typically employ computer-based tools such as spreadsheets, project management software, and enterprise resource planning (ERP) systems.

The operations management program provides a career path in both manufacturing and service organizations. Students gain experience through co-ops, internships and part-time employment supported by the Career Services team at the Lindner College of Business. Study abroad is strongly encouraged and opportunities in China and Chile are pre-approved for credit towards the degree program. The student group Association for Supply Chain Management is active with off-campus tours and on-campus seminars that augment the operations management coursework.

The operations management degree gives a lot of flexibility in selecting upper-level operations classes. As operations management students may end up in a variety of industries (supply chains, manufacturing, services, consulting, etc.), the faculty strongly recommend that the students take one of the following tracks of courses when selecting their upper-level electives. For students more interested in supply chains, take OM4081 Supply Chain Management and (OM4082 Procurement and Logistics or OM4076 Operations Planning and Scheduling). For students more interested in services, take OM4088 Service Sector Management and (OM4089 Healthcare Management & Operations or OM4076 Operations Planning and Scheduling). These tracks will help to focus your studies in operations management, but completing a track is not required for graduation.

Review the program outline or contact the Lindner College of Business Undergraduate Office at 513-556-7030 for more information.

Real-World Experience

OM graduates have co-oped or joined leadership programs at companies such as GE Aircraft Engines, Cintas, Delta Airlines, 5th 3rd , Luxottica, SpaceX and Toyota TEMA.

Career Possibilities

Positions offered to recent graduates include production manager, operations manager, purchasing analyst, supply chain analyst, quality analyst and agency administrator.

Contact us

Headshot of Steven Jones

Steven Jones

Assistant Professor-Educator, Department of Operations, Business Analytics, and Information Systems, BBA-OM/BS-IM Academic Director

3410 Carl H. Lindner Hall