Denise White

Headshot of Denise White, PhD

Denise White, PhD

Assistant Professor - Educator, Department of Operations, Business Analytics, and Information Systems

3456 Carl H. Lindner Hall

513-556-2228

Teaching Interest
Operations Management and Business Analytics

Research Interest
Capacity/operations management in healthcare services
Scheduling policies for workforce and facility allocation
Simulation modeling and analysis

Awards | Honors
Name: Nominated for "Dolly" Cohen Award for Excellence in Teaching
Year Received: 2016

Name: Cincinnati Innovations in Healthcare Delivery
Year Received: 2008

Organization: College of Business
Name: Graduate Assistant Excellence in Teaching Award
Year Received: 2008

Name: Turner Scholar - Breakfast of Champions, Faculty Award Recipient
Year Received: 2007

Name: Omega Rho Honor Society
Year Received: 2006

Organization: College of Business, Department of QAOM
Name: Merit-Based Assistantship
Year Received: 2005

Name: SEI Level 3 Team Award
Year Received: 2005

Organization: Northern Kentucky University
Name: Outstanding MBA Student
Year Received: 1995

Organization: Wilmington College
Name: NCR Computer Scholarsihp
Year Received: 1986

Organization: State of Ohio
Name: Ohio Board of Regents Scholarship
Year Received: 1983

Organization: Wilmington College
Name: President's Scholarship
Year Received: 1983

Education
Institution: College of Business, University of Cincinnati
Location: Cincinnati, Ohio
Major: Department of Quantitaive Analysis and Operations Management
Completed: 2010
Degree: Ph D

Institution: Steven's Institute of Technology
Completed: 1997
Degree: Other

Institution: Northern Kentucky University (Awarded Outstanding MBA Student)
Completed: 1995
Degree: MBA

Institution: Wilmington College
Location: Ohio
Major: Computer Science and Mathematics
Completed: 1987
Degree: BS

Published Contributions
Denise White, Elham Torabi, Craig Froehle,  (2017). Ice-Breaker vs. Standalone: Comparing Alternative Workflow Modes of Mid-Level Care Providers. Production and Operations Management.

David Hartley, Courtney Giannini, Stephanie Wilson, Ophir Frieder, Peter Margolis, Uma Kotogal, Denise White, Beverly Connelly, Derek Wheeler, Dawit Tadesse, Maurizio Macaluso,  (2017). Coughing, sneezing, and aching online:  Twitter and the volume of influenza-like illness in a pediatric hospita. PLoS ONE, .

Jennifer Lail, Pamela Schoettker, Denise White, Bhavna Mehta, Uma Kotagal,  (2017). Applying the Chronic Care Model to Improve Care and Outcomes at a Pediatric Medical Center. The Joint Commission, 101-112.

Barry King, Alan Leach, Michael Platt, Denise White,  (2017). Scheduling Surgical Operations and the Post-Anesthesia Care Unit Using Work Tours and Binary Programming. AIMS International Journal of Management, 9.

Constance West, Patricia Cobb, Denise White,  (2016). Amblyopia treatment outcomes assessment using AAO's IRIS-7 measure. Journal of American Association for Pediatric Ophthalmology and Strabismus, e10.

A Statile, A Schondelmeyer, J Thomson, L Brower, B Davis, J Redel, J Hausfeld, K Tucker, Denise White, C White,  (2016). Improving Discharge Efficiency in Medically Complex Pediatric Patients.. Pediatrics, 12.

C White, A Statile, Denise White, D Elkeeb, K Tucker, D Herzog, S Warrick, D Warrick, J Hausfeld, A Schondelmeyer, P Schoettker, P Kiessling, M Farrell, U Kotagal, F Ryckman,  (2014). Using quality improvement to optimise paediatric discharge efficiency.. BMJ quality & safety, 428-36.

Craig Froehle, Denise White,  (2014). Interruption and Forgetting in Knowledge-Intensive Service Environments. Production and Operations Management, 704-722.

E Kirkendall, E Kloppenborg, J Papp, Denise White, C Frese, D Hacker, P Schoettker, S Muething, U Kotagal,  (2012). Measuring adverse events and levels of harm in pediatric inpatients with the Global Trigger Tool.. Pediatrics, e1206-14.

Denise White, Craig Froehle, Kenneth Klassen,  (2011). The Effect of Integrated Scheduling and Capacity Planning on Clinical Efficiency. Production and Operations Management, 442-455.

Research in progress
Title: Breakthrough Analytics:  Using Advanced Analytics for Improvement
Description: Analytics involves using historical data to research potential trends, to analyze the effects of certain decisions or events, or to evaluate performance of a given tool or scenario. The use of analytics in health care is critical for many reasons and is in-grained in the daily activities for use internally and externally with funding entities and oversight organizations with a consistent view of looking backward at results. This paper will explore integration of advanced analytic into a formal improvement process that allows organizations to look forward along with historical data to make improvements.

Title: CCHMC Flow
Description: Requested manuscript from the Joint Commission Journal to outline our hospital work on patient flow. My contributions include a portion on the value of analytics

Title: Integrated Facility Allocation and Appointment Policies for Meeting Clinical Service Level Objectives
Description: UC College of Business Working Paper, in process.
Status: On-Going
Research Type: Scholarly

Title: Outpatient Appointment Scheduling with Uncertainty and Variability in Patient Arrivals
Status: Writing Results
Research Type: Scholarly

Title: Outpatient Appointment Scheduling with Uncertainty in Patient Arrivals
Description: UC College of Business Working Paper, in process.
Status: On-Going
Research Type: Scholarly

Title: Reducing Hospital Waste:  Medication Delivery to Inpatient Units
Description: An intervention to improve the timely release of inpatients from within a large pediatric hospital resulted in delivery of outpatient medications to patients rather than having them to fill prescriptions at an outpatient pharmacy. The paper explores the impact of this change in medical units and in specialty units and seeks to evaluate both the financial implications of the change and the patient outcomes related to the change

Title: Short Term Inpatient Bed Prediction
Description: This paper presents a useful method for predicting inpatient beds on different units of the hospital using real time data. Historical lengths of stay, occupancy, and other standards were used to translate future activity into bed need. Different and more comprehensive appropriate models for various admit sources such as OR, ED and Direct Admits were developed. These include analyses of the variability attributed to day of week and holidays. A different model is made to cater the requirements of the inpatient admits and discharges for each admit source on each unit of the hospital.
Status: On-Going
Research Type: Scholarly

Title: The FASStR Framework for Clinic Operations Performance Measurement
Status: Writing Results
Research Type: Scholarly

Presentations
Title: Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting
Organization: Institute for Healthcare Improvement
Location: Cambridge, Massachusetts
Year: 2019

Title: Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting
Organization: Institute for Healthcare Improvement
Location: Cambridge, Massachusetts
Year: 2018

Title: Introduction to Visualization in Power BI
Organization: Women in IT
Location: Cincinnati, Ohio
Year: 2018

Title: A Unifying Framework for Performance Measurement in Outpatient Healthcare Delivery
Location: Houston, TX
Year: 2018

Title: Matching Capacity and Demand:  Using Advanced Analytics for Improvement and Forecasting
Organization: Institute for Healthcare Improvement
Location: Cambridge, Massachusetts
Year: 2018

Title: Matching Capacity and Demand:  Using Advanced Analytics for Improvement and Forecasting
Organization: Institute for Healthcare Improvement
Location: Cambridge, Massachusetts
Year: 2017

Title: Matching Capacity and Demand:  Using Advanced Analytics for Improvement and Forecasting
Organization: Institute for Healthcare Improvement
Location: Cambridge, Massachusetts
Year: 2017

Title: Imagining Predictive Analytics in Healthcare
Organization: INFORMS
Location: Las Vegas, Nevada
Year: 2017

Title: Matching Capacity and Demand:  Using Advanced Analytics for Improvement and Forecasting
Organization: Institute for Healthcare Improvement
Location: Cambridge, Massachusetts
Year: 2016

Title: Matching Capacity and Demand:  Using Advanced Analytics for Improvement and Forecasting
Organization: Institute for Healthcare Improvement
Location: Cambridge, Massachusetts
Year: 2016

Title: Breakthrough Analytics:  Utilizing Advanced Analytics for Improvement
Organization: Cincinnati Children's Hospital Medical Center
Location: Cincinnati, Ohio
Year: 2015

Title: Unleashing Prediction in Healthcare
Organization: University of Alabama
Location: Tusculoosa, Alabama
Year: 2015

Title: Developing a Comprehensive Telehealth Dashboard at the System Level
Location: Los Angeles, California
Year: 2015

Title: Predictive Analytics:  What are the possibilities in healthcare?
Organization: University of Cincinnati
Location: Cincinnati, Ohio
Year: 2015

Title: Analysis and Prediction of Critical Care Bed Demand
Organization: Society for Health Systems
Location: Orlando, Florida
Year: 2015

Title: Data Analytics:  A Game Changer
Organization: Cincinnati Children's Hospital Medical Center
Location: Cincinnati, Ohio
Year: 2015

Title: Comparing Alternative Workflow Modes of Mid-Level Care Providers
Year: 2013

Title: Performance Metrics in Outpatient Healthcare:  A Framework
Year: 2013

Title: A Unifying Framework of Performance Metrics for Outpatient Healthcare Operations
Year: 2013

Title: Optimal Deployment of Non-Physician Care Providers in Outpatient Clinics
Year: 2012

Title: Healthcare Services Productivity:  The Effects of Interruptions and Forgetting
Location: Montreal, QC
Year: 2011

Title: Outpatient Appointment Scheduling with Uncertainty in Patient Arrivals
Location: Washington, D.C.
Year: 2008

Title: Intergrated Facility Allocation and Appointment Policies for Meeting Clinical Service Level Objectives
Location: La Jolla, California
Year: 2008

Title: Integrated Facility Allocation and Appointment Policies for Meeting Clinical Service Level Objectives
Location: Cincinnati, Ohio
Year: 2007