Operations Excellence Graduate Certificate


Graduate students at UC typically develop a strong understanding of foundational knowledge in a specific discipline such as engineering, medicine, political science, etc.  However, these students often then encounter many operational complexities in their jobs that are not covered in this foundational knowledge. This can include issues such as staff scheduling, supplier sourcing issues, managing logistical activities, etc. This is particularly true as students move into more managerial and administrative roles to advance their career. The proposed certificate program will:

  • Prepare UC masters/doctoral candidates to leverage their deep technical, clinical, or creative background for success in the business world.  
  • Teach process analysis techniques and operational improvement models that can be applied in a variety of settings.
  • Allow these students to be more competitive in today’s job market and to accelerate career-enhancement opportunities.
  • The proposed certificate program offers several different tracks that can be tailored to a specific student’s interests are area of expertise.



The certificate requires 12 semester credits, consisting of one core course (2 semester credits) and three to five elective courses (10 semester credits). At least 6 credits of the 12 certificate credits must be specifically in Operations Management (corresponding to course numbers with an OM prefix).

  Course No. Course Title Credit Hours


2 credits

OM 7011* Management of Operations 2


10 credits

BANA 6035 Simulation Modeling 4
BANA 6044 Applications Development Using VBA 4
BANA 7050 Forecasting and Time Series Methods 2
OM 7022 Healthcare Operations Management 2
OM 7044 Global Operations Strategy 2
OM 7061 Managing Project Operations 2
OM 7062 Service Operations 2
OM 7071 Quality and High Performance Organizations 2
OM 7083 Supply Chain Strategy and Analysis 2

The electives listed above represent the typical set from which most students will choose. But they are not meant to be exhaustive. Students may also be permitted, with the approval of the Program Director, to substitute another appropriate course. Common substitute courses include OM8080 Independent Study in Operations Management, MGMT 7082 Lean Heathcare, and IS7050: Enterprise Resource Planning.

*Master’s students at Lindner who are required to take OM 7011 as part of their degree program may not count this towards the Certificate. They will be required to take an additional elective instead.


Application Information

For information on how to apply for UC's Operations Excellence certification, click the menu-item "Admission" to complete applications online.

To learn more about this certificate, please contact:


Kevin Mussman

Kevin Mussman, MS
Assistant Director of Graduate Recruitment
E-mail: Kevin.Mussman@uc.edu
Phone: 513-556-6904

Uday rao

Uday Rao, PhD