Operations Management

 

Course No. Course Title Description  
OM3080 Operations Management Survey of the operations function in industrial, service and public organizations. Includes forecasting, line balancing, aggregatescheduling, layout, inventory planning, work measurement, qualitycontrol, quality improvement, MRP. Credit Level:U Credit Hrs:3.  Pre-req: See your college advisor for details. Baccalaureate Competency: Critical Thinking, Effective Communication, Information Literacy, Knowledge Integration, Social Responsibility. Recent Syllabus
OM4075 Quality Management This course provides a comprehensive understanding of the principles, practices, and tools of modern quality management for manufacturing, service, and not-for-profit organizations. Topics include quality management philosophies, Malcolm Baldrige National Quality Award, ISO 9000, Six Sigma, management practices for building and sustaining high performance organizations, statistical applications, process improvement tools, design for quality and product excellence, and statistical process control. Credit Level:U Credit Hrs:3 Pre-req: See your college advisor for details. Recent Syllabus
OM4076 Operations Planning and Scheduling Introduces the student to planning and control as practiced in state-of-the-arts firms. The principles of inventory and capacity are covered. Specific topics covered include product prioritization focusing on bottleneck (capacity-constrained) resources, inventory modeling, resource planning, just-intime/lean systems, factory dynamics and benchmarking models, and the impact of variability on performance. Credit Level:U Credit Hrs:3 Pre-req: See your college advisor for details. Baccalaureate Competency: Critical Thinking, Effective Communication, Information Literacy, Knowledge Integration, Social Responsibility. Recent Syllabus
OM4080 Product Development and Project Management This course covers detailed issues related to managing product development and projects in organizations. Concepts in product development include integrated the product development cycle, tradeoffs and enabling organization structures and routine. Concepts in project management include project planning and organization, budgeting and control, project life cycles, concepts related to organizational workflow including the staffing process, related concepts of organizational forms, conflict resolution, and issues related to leadership, team building and task management in a project environment. Advanced concepts of project scheduling include work breakdown structure, critical path method, project risk analysis and simulation, project tracking and earned value analysis, critical chain, and resource constrained scheduling. Specific skills include setting up projects on Microsoft project and using the information for budgeting, resource management, tracking and ongoing communication and evaluation of projects. Credit Level:U Credit Hrs:3 Pre-req: See your college advisor for details. Baccalaureate Competency: Critical Thinking, Effective Communication, Information Literacy, Knowledge Integration, Social Responsibility. Recent Syllabus
OM4081 Supply Chain Management This course deals with the design and operation of an organization's supply chain. The student in this course will be exposed to both the strategic and operational aspects of managing today's complex, global supply chains. Specific topics include order management, material and information flow planning, and design and optimization of supply networks. Credit Level:U Credit Hrs:3 Pre-req: See your college advisor for details. Baccalaureate Competency: Critical Thinking, Effective Communication, Information Literacy, Knowledge Integration, Social Responsibility. Recent Syllabus
OM4082 Procurement and Logistics The study of strategic issues in procurement and supply management. Topics in purchasing include the procurement cycle, relationships with suppliers, negotiation, and commodity planning. Topics in logistics include customer service, distribution operations, order processing, facility design, and carrier and mode selection. Credit Level:U Credit Hrs:3 Pre-req: See your college advisor for details. Baccalaureate Competency: Critical Thinking, Effective Communication, Information Literacy, Knowledge Integration, Social Responsibility. Recent Syllabus
OM4088 Service Sector Management This course focuses on services management in general and service operations in particular. It explores the elements that unite services, that differentiate service processes from non-service processes, and that differentiate various types of services from each other. It covers strategic and tactical issues associated with designing and managing service operations, and it provides tools to help assess operations, redesign processes, and establish systems to help ensure an excellent customer experience. Credit Level:U Credit Hrs:3 Pre-req: See your college advisor for details. Recent Syllabus
OM4089 Healthcare Management & Operations With roughly 1 in 9 Americans now working in the healthcare sector, and employment growing faster than any other industry, managing the people and operations in a healthcare-related business is an increasingly important skill for today's graduates. This course focuses on leading and improving a healthcare provider's people, processes, and managerial technologies. It covers essential managerial topics, such as the drivers of quality improvement in healthcare, and the development of patient- and provider-centric systems. The course also addresses the operational drivers of quality, cost-effectiveness, and the patient experience. Medical and managerial technologies, an increasingly critical component of high-quality, responsive care, are discussed throughout as a useful tool for helping achieve the organization's objectives. Pedagogically, the course involves a combination of lecture, case study, field study, and group and individual projects. Guest speakers from the healthcare industry would also be brought in as appropriate. Credit Level:U Credit Hrs:3 Pre-req: See your college advisor for details. Recent Syllabus
OM4090 Forecasting and Risk Analysis A survey of analytical techniques used to assist in managing under uncertainty. Topics include time series and other forecasting techniques, as well as Monte Carlo simulation to assess the risk associated with managerial decisions. Credit Level:U Credit Hrs:3 Pre-req: See your college advisor for details. Baccalaureate Competency: Critical Thinking, Effective Communication, Information Literacy, Knowledge Integration, Social Responsibility. N/A
OM4095 Field Studies in Operations Management This course exposes students to operations-management practice in the field through direct observation and the application of various OM concepts to compare/contrast different operations methods used in practice.   Additionally, this course includes components related to networking, interviewing skills, and relating to the many different types of employees involved in operational settings. Credit Level:U Credit Hrs:3 Pre-req: See your college advisor for details.
N/A
OM5085 Operations Strategy This capstone course in operations consolidates student learning from core and elective operations management classes through the use of the case method and simulations and exercises that integrate learning across disciplines such as quality management, project management, forecasting, operations planning and scheduling, supply chain and logistics. The course also adds significant global and ethical dimensions to operations management education. Above all, the cases place the operations management decisions in the context of the larger questions of corporate strategy, policy and style. Tools and techniques, while given general importance, will not be emphasized. Process understanding and managerial issues will be stressed. Specific topics covered in an integrative fashion in this class include (1) strategic capacity, facility and location planning, (2) supply chain strategy and rationalization (3) process knowledge theories and process improvement (4) product development and projects (4) ERP systems and global ERP strategy. Emphasis is placed on problem finding, recognition of opportunities, implementation strategies and recognition of caveats and limitations in real business situations. Credit Level:U Credit Hrs:3 Pre-req: See your college advisor for details. TouchPoint:Capstone Baccalaureate Competency: Critical Thinking, Effective Communication, Information Literacy, Knowledge Integration, Social Responsibility. Recent Syllabus
OM5090 Six Sigma Green Belt Project and Certification Exam This course is designed to provide credit for successful completion of a project and examination to receive Six Sigma Green Belt certification through the Lindner College of Business. Projects must address a business improvement need and document the application of the Six Sigma DMAIC methodology in formal summary report and a diary of process followed, and be accompanied by a letter from the client organization verifying the completion of the project and its benefits (which may be done in a prior term or co-op rotation). Preparation and review for the Green Belt BOK certification exam will be made available in a distance-learning format and can be completed at the student's leisure. The certification examination will consist of 50 multiple-choice questions and require a 70% or better to pass. Students may retake the examination as needed. Credit Level:U Credit Hrs:3 Pre-req: See your college advisor for details. Baccalaureate Competency: Critical Thinking, Effective Communication, Information Literacy. N/A
OM5093 Special Topics in Operations Management Contemporary topics in operations management will be discussed in this irregularly scheduled seminar-style course. Credit Level:U Credit Hrs:1 - 6 Pre-req: See your college advisor for details. Recent Syllabus
OM5099 Independent Study in Operations Management This is a self-managed course during which student independently pursues topics and/or completes a project of personal interest within this subject area. Students must obtain a faculty supervisor and appropriate permission prior to registration. Credit Level:U Credit Hrs:1 - 6 Baccalaureate Competency: Critical Thinking, Effective Communication, Information Literacy, Knowledge Integration, Social Responsibility N/A
OM7011 Management of Operations Introduces basic operations principles through case studies and explores major operations problems. Areas of concentration are decisions and activities involving product and process design, the use and control of resources, scheduling and quality management, supply chain management, and project management. Credit Level:G Credit Hrs:2 Pre-req: See your college advisor for details. Recent Syllabus
OM7022 Healthcare Operations Management In this course, we will examine several key areas in which healthcare needs to improve, such as: designing a better patient (customer) experience; misalignment between individual incentives and organizational goals; innovation and the process of developing and commercializing new service products; and overly long patient (customer) waiting and poor access. In addition, we will review several techniques that could be used to achieve these improvements Credit Level:G Credit Hrs:2 Pre-req: See your college advisor for details. N/A
OM7042 Health Quality 2: Total Quality Management The quality of health care in the United States has garnered significant attention among health care professionals and the public. This course will review: (1) the current state of the quality of health care in the United States; (2) approaches to assess quality of health care, and (3) strategies to improve the quality of care. These include the fundamentals of health program planning and evaluation, with an emphasis on developing skills in formative, outcome, and impact data collection and analysis. Emphasizes the use of the Baldrige Healthcare Criteria for Performance Excellence for designing, implementing, and improving organizational frameworks for performance excellence. Topics include program or project management, operations assessment, and improvement. Credit Level:G Credit Hrs:3 Pre-req: See your college advisor for details. Recent Syllabus
OM7044 Global Operations Strategy This is an integrative course in Operations, which tries to present global operations concepts in a unified fashion. The course deals with the structural changes that corporations have to make in facilities, locations, technologies, and organizational structure. The course also deals with infrastructural changes-management policies and practices that enable the structure to operate at its full potential. The course relies heavily on the case method of instruction. The cases essentially deal with:
•Problems encountered in managing operations
•identification of the constraints on the system performance
•Tradeoffs faced in operations decisions, and,
•Opportunities derived from effective operations management.
Above all, the cases place the operations management decisions in the context of the larger questions of corporate strategy, policy and style. Tools and techniques, while given general importance, will not be emphasized. Process understanding and managerial issues will be stressed. Credit Level:G Credit Hrs:2 Pre-req: See your college advisor for details.
Recent Syllabus
OM7061 Managing Project Operations This course covers detailed issues related to managing product development and projects in organizations. The course covers, in two separate modules:-Concepts of project planning and organization, budgeting and control, and project life cycles and concepts related to organizational workflow including the staffing process, and project planning elements; related concepts of organizational forms, conflict resolution, and issues related to leadership and task management in a project environment.-Advanced concepts of project scheduling, including WBS, CPM, PERT, simulation, project budgeting, earned value analysis, project tracking and resource constrained scheduling. This includes setting up projects on Microsoft project and using the information for budgeting, resource management, tracking and ongoing communication and evaluation of projects. Credit Level:G Credit Hrs:2 Pre-req: See your college advisor for details. Recent Syllabus
OM7062 Service Operations This course examines the management of services, focusing on both the strategic and operational aspects of designing new services, assessing and improving service quality, improving the efficiency and effectiveness of service processes, solving challenging operational problems, and how understanding how new technologies can be integrated into service operations to help achieve these objectives. The course makes extensive use of case studies and industry speakers to highlight the application of theory to practice. Credit Level:G Credit Hrs:2 Pre-req: See your college advisor for details. N/A
OM7071 Quality and High Performance Organizations This course develops knowledge and expertise about world-class quality management practices, focusing primarily on the Malcolm Baldrige National Quality Award Criteria for Performance Excellence. It develops students' abilities to assess the strengths and weaknesses of an organization's management approaches and develop strategies for improving excellence in organizational performance. The key topics addressed include strategy, customer focus, human resource practices, process management, measurement and information management, leadership, and performance excellence implementation. Credit Level:G Credit Hrs:2 Pre-req: See your college advisor for details. Recent Syllabus
OM7083 Supply Chain Strategy and Analysis Presents an overview of issues relating to the design and operation of an organization's supply chain. Information is presented as a mix of technical models and applied case studies. Topics may include inventory planning, logistics, sustainability, global operations, supply chain collaboration and contracting. Credit Level:G Credit Hrs:2 Pre-req: See your college advisor for details. Recent Syllabus
OM8080 Independent Study in Operations Management This is a self-managed course during which a student independently pursues topics and/or completes a project of personal interest within a subject area. Students must obtain a faculty supervisor and appropriate permission prior to registration. Credit Level:G Credit Hrs:1 - 6 Pre-req: See your college advisor for details. N/A
OM9071 Research in Operations Management This is a variable credit course reflecting research activity for pre-comprehensive exam students. Students in their first and second years of doctoral study will accumulate OM9071 credits as they progress in their doctoral studies. Credit Level:G Credit Hrs:1 - 15 Pre-req: See your college advisor for details. N/A
OM9085
Seminar in Operations Management I Research topics in operations management are the focus of this course. The course may consider advanced topics not covered in other courses or new research methods. Credit Level:G Credit Hrs:1 - 6 Pre-req: See your college advisor for details. N/A
OM9086 Seminar in Operations Management II Research topics in operations management are the focus of this course. The course may consider advanced topics not covered in other courses or new research methods. Credit Level:G Credit Hrs:1 - 6 Pre-req: See your college advisor for details. N/A
OM9087 Seminar in Operations Management III Research topics in operations management are the focus of this course. The course may consider advanced topics not covered in other courses or new research methods. Credit Level:G Credit Hrs:1 - 6 Pre-req: See your college advisor for details. N/A
OM9091 PhD Dissertation Research in Operations Management This is a variable credit course reflecting a doctoral student's engagement in dissertation research and progress toward completion of the dissertation. Doctoral students will accumulate a minimum of 30 semester credit hours of dissertation credit in order to be eligible for graduation. Credit Level:G Credit Hrs:1 - 15 Pre-req: See your college advisor for details. N/A