Building a Structure for Communication

How can you create increased family harmony and transparency across your family or private business? By sorting out what to communicate, to whom and how often. 

Making the wrong communication call can result in a lack of information, hurt feelings and poor decisions.  In our two-part series on managing communication, SkillSource’s Lynne Ruhl and Michelle Thompson will return to discuss how to create the structures and processes necessary for effective communication. 

We’ll identify the different roles in family and private businesses and understand what issues are important to each one and why.  Then we’ll look at the best channels to communicate.

What You’ll Learn:

  • Identify what issues are best to communicate, to whom, when, how and how often
  • Explore what business issues should be transparent to family members, employees, and owners … and why
  • Learn about Family Councils
  • Explore best practices

Meet Our Presenters:

Lynne Ruhl

Lynne Ruhl

Lynne is a champion for corporate culture – an architect of its impact at the Cincinnati Gymnastics Academy, where Lynne served as Executive Coach for two-time Olympic Coach Mary Lee Tracy. Lynne has decades of experience in cultivating key elements of healthy organizational culture, from communication to teamwork to leadership.

Lynne is a highly respected thought–leader on the topic of healthy culture. She knows what it takes to create environments in which employees want to work and customers want to do business.  Lynne developed Perfect 10 Corporate Culture, a program where participants are motivated and encouraged when they learn they can work inside an organization where they are valued, understood and respected.

She is the author of Three Impossible Promises.

Michelle Thompson

Michelle Thompson

Michelle Thompson is an INCUBATOR FOR INSPIRATION. Armed with almost 20 years’ experience working with Fortune 500 companies in advertising and marketing, she makes company visions and dreams a reality. Her career is bookended thematically, beginning her career in 1995 at Leo Burnett U.S.A. advertising agency and concluding her full-time corporate pursuits at the agency’s client, Procter & Gamble.

Michelle worked in positions of leadership at Procter & Gamble where she led and managed projects and people. Since her time with P&G, she has operated as a marketing consultant under her own company, Designed for Destiny LLC, and since March 2013 as a SKILLSOURCE consultant.  Michelle is the author of Table for 1, Please!  She enjoys empowering youth and women through motivational teaching and her writings.



When:  May 18, 2016, 7:30 a.m. – 9:30 a.m.

What: Presentation and workshop. Breakfast provided.

Attire: Business casual

Location: Crowne Plaza Hotel, Pfeiffer Rd. at I-71

Who should come:  Goering Center Core Members only, family members and employees